Welcome to Miller Medical Supplies
Miller Medical Supplies is now in it's 15th year of operation. What started out as a family concern selling mainly drug and alcohol testing kits has now flourished into a company with over 4000 products.
Still a family run business headed up by Mike Bassett, Miller Medical's focus is customer satisfaction and personel service which you may not always get with large corporate suppliers.
When possible, Miller have invested in making their order process as streamlined as possible such as our accounts package which integrates with our website so customers can build individual shopping lists with the products they need regularly.
Quality has been our main focus as well as loyalty to suppliers and for instance, we have been with the same paper, glove, single use instrument and point of care test manufacturers for over 10 years which has built stability and confidence in the brands we sell.
We are acutely aware of the pressure of price and believe in a balanced approach to cost and quality and look closely at the in-cost of using products rather than the price alone. Companies that focus only on price and sell on price matching, sometimes short change customers as not all products are like for like, see our section on paper products as examples.
We operate from two warehouses in Newport South Wales and are proud to offer employment to 12 outstanding personnel with whom the majority have been with us for many years. Our customers are the most important part of our business and with hard work and a flexible approach we hope we never give them a reason to leave.
Scroll down to find out the benefits of being a Miller Medical Supplies customer
Why Choose Us
Miller Medical Supplies has built it's reputation on customer care, quality and competitive pricing and, in deed, having the right products available when our customers need them. Some of the many reasons our customers choose us.
Quality assured from a reputable company
We have developed our supplier network over many years, always insisting on quality, thus we have built our reputation on supplying quality products, the majority of our customers value this more than price alone.
Range of products available under one roof
Using our excellent supplier network we have worked hard to ensure build a one stop shop for your medical needs thereby ensuring we have all the products you need, when you need them.
Competitive pricing on like for like products
We believe in value for money for quality products; if our price is higher than our competitors on some products, it's because it's better quality or you get more of it, rest assured it'll be better value for your money.
Exceptional Customer Care
With our quick response times answering calls and other queries, to paying personal attention to customers, we know our customer care is one of the main reasons our customers choose us, time and time again.
We do the maths for you and look after your budget with our competitive prices
We price check every product we sell to ensure we offer competitive pricing, but for us it's more than just price. Our products are quality guaranteed, from leading suppliers and we provide efficient & fast delivery.
Secure site we don’t pass any information or personal details on to other companies
Miller Medical Supplies has its own in-house data protection procedure, which is adhered to in order to protect your personal details. We do not share any information online or verbally with any third party.
What Customers Say
At Miller, we believe our customer care is what sets us apart from our competitors, therefore, we take particular pride in receiving glowing testimonials from our satisfied customers. Here are just a few of the many we have received...
Partners in Health (OH)Limited is a small independent Occupational Health service provider. We have been established about 14 years now and during that time we have always used Miller Medical supplies for our healthcare sundries which have included disposable products, OH equipment, vaccines etc. The reason we use Miller is that no matter how small our order may be they are always happy to help. Everyone from sales to dispatch will take time to help and the sales team will if you need something in a rush (this is often the case for us) advise you on alternative products if what you want is not available. If you decide to stick with your original choice they will do their utmost to get the supplies to you as soon as possible and keep you updated of the progress, also delivery is always prompt. We are very happy with their services and will hopefully continue to use them for years to come.
Shan Eastcott, South Wales
We as a practice have been using Miller Medical Supplies exclusively as our clinical supplier for many years now and have always experienced a faultless level of service. The prices are extremely competitive and are under constant review and price-matching, nothing is too much trouble for them to source (often at a moment’s notice, as is the unpredictable nature of primary care!) and as a supplier they always go over and above to help and offer support with many other often intangible things that you simply don’t get with larger corporations, namely that personal touch. Still our exclusive supplier, can highly recommend Miller Medical.
Mark, South Wales
Ordering with Miller Medical is always easy and the order always arrives a few working days after I have placed it. The boxes always arrive in one piece and have A LOT of those cushioned air bags in them (probably more then we need sometimes). I always order over the phone and the agent is always polite and very helpful and deals with the call quickly & professionally. I have always had a good experience when calling, the best thing is that my call is always answered straight away and whoever is on the end of the line always sounds happy and are helpful and my orders are always right.